Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • WEBINARS
  • ARTERA ACADEMY
  • USE CASES
  • SUPPORT
  • RELEASES
  • Home
  • Add-Ons

Single-Sign-On

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Get Started
    Getting Help
  • Automations
    Appointment Automations Inbound Message Automations Recall Automations Referral Automations Discharge Automations
  • Patient Channel
    Managing Appointments
  • Patient Facesheet
  • Collaborative Inbox
  • Lines & Resources Requests
  • Lines, Events, Resources
  • Analytics
    Analytics Plus Self Service Analytics
  • Platform Settings and Configuration
    Settings Forms
  • Users and Groups
  • Campaigns
  • SMS Basics
  • Troubleshooting and FAQ
  • Conversation Builder
  • Add-Ons
    Call-To-Text/Abandoned Calls Community Outreach
  • Release Notes
  • Technical Specifications
  • Referrals
  • Self-Rescheduling
  • Recalls
  • Marketplace
+ More

Single sign-on (or SSO) is a way to authenticate and log into Artera (formerly WELL) with just one set of credentials instead of having multiple usernames and passwords across different platforms. It is a more secure process than traditional logins, as it prevents users from losing or forgetting credentials.

To learn more about the availability of this feature for your Artera environment, please contact your Artera representative or submit a Support Case.

Log in with Single-Sign-On

  1. Open https://app.wellapp.com/login/staff (you can also click the Login button at the top of https://artera.io/). The SSO process will automatically log you in to Artera.

  2. The SSO process will automatically log you in to Artera.


Delete

Click here for troubleshooting SSO logins.



Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Troubleshooting SSO Login Issues
© 2023 Artera. All Rights Reserved.
Privacy Policy | Terms of Service | Cookie Policy | Do Not Sell My Personal Information
Expand