Viewing the details of your Artera Campaigns provides users with the opportunity to modify a Campaign prior to its launch or to gather relevant information on a previously run Campaign.

How to Access the Campaign Details Page

There are two ways to access a Campaign’s detail page. Both access methods lead to the same information: 

Option 1: From the Campaigns page, locate the Campaign of interest and click the hyperlinked Campaign Description to access the Campaign’s detail page

Option 2: Click the Actions (...) menu near the Campaign and select View

Information Displayed on the Campaign Details Page

The following information is available from the Campaign Details page: 

Campaign Name and Status: In the top-left corner of the Detail page is the name of the Campaign along with its current status, which is either pending, queued, running, paused, or complete. Click here for information about what each Campaign status entails.

Content: This displays a preview of the message that will be delivered to patients when the Campaign runs. This also indicates whether the Campaign is set up to go out as a text, call, and/or email to patients along with which languages the Campaign has been translated into. 

Audience: This provides the details of the CSV file you uploaded. You can view the uploaded CSV file by clicking on the hyperlink displayed under Audience Source. The Audience Size displays how many patients are in the CSV file are patients with a valid patient identifier (MRN). Click here to learn more about Campaign Deliverability. 

• NOTE: If there were any invalid MRNs identified in your uploaded file, the number displayed near Audience Size will not match the amount of patients included in your original file. Invalid MRNs will not be reached. Click here to learn more about Invalid MRNs.

Schedule: This displays the information pertaining to the date the Campaign will start, the time the Campaign will start, the Campaign’s daily start and end times (if it is running across multiple days), Business Days only selection, and how many Campaign messages will be sent per hour (based off the selection made in the Campaign build). 

Line: This displays the Line selected to route inbound patient responses to. 

Method: This displays whether or not the Campaign will be sent as a Secure or Unsecure message. This will also display the Form that is attached to the Campaign, if a Form has been attached. Otherwise, the Form Attached header will display as None. 

Finally, from the Campaign's detail page, you can choose to start the Campaign if it is currently in the Pending or Paused status by clicking Start Campaign. You can also use the Actions (...) menu to edit the Campaign, use it as a template for another Campaign, or delete the Campaign. 

To navigate back to the Campaigns page, click Back to All Campaigns in the top-left corner of the Detail page.